PARTNER® Messaging

OVERVIEW AND DETAILS

The Avaya PARTNER Advanced Communications System (ACS) offers two messaging options
1. PARTNER Voice Messaging
2. PARTNER Messaging system

1. PARTNER Voice Messaging is available through a plug-in PC card and provides basic voicemail and attendant capabilities.This voicemail can be configured for up to twelve mailboxes.

2. The PARTNER® Messaging system is a module that plugs into one of the slots in a PARTNER ACS 5-slot carrier. PARTNER Messaging R7 is designed for customers who require moderate to advanced voice messaging capabilities and provides 2, 4, or 6 voice channels (ports) and up to 200 mailboxes.

Product Details
PARTNER Voice Messaging provides the following basic voice messaging capabilities:
. Handles up to two calls simultaneously and provides service for four subscribers.
. Answers outside calls, plays a customized message prompting the caller to select a mailbox (1-4) for the party for whom the caller wants to leave a message-all without the aid of a receptionist.
. Allows callers to leave a private message if the called party does not answer or is busy on another call. The caller can also transfer to another system extension or the receptionist's extension for assistance.
. When a message is left in one of the four mailboxes, the message light on the system phone associated with the mailbox comes on.
. Allows subscribers to retrieve messages from any touch-tone phone on the premises or from a remote location. The system informs subscribers how many of these message are new and how many are old (previously saved) messages.
The voice messaging system provides two types of service:
. Call Answer Service. Allows the caller to leave a message or to transfer to another extension if the called party is busy or does not answer.
. Voice Mail Service. Allows subscribers to listen to messages and to manage their own mailboxes.

The PARTNER® Messaging Release 7.0 system integrates with all PARTNER® Advanced Communications Systems (ACS), and is backwards compatible with PARTNER Plus Release 3.1 and higher; PARTNER II Release 3.1 and higher; and the PARTNER Endeavor Communications System.
PARTNER® Messaging Release 7.0 provides the following:
. Two, Four or Six voice ports via Port License Card
. 200 mailboxes
. Four Automated Attendants
. Approximately 100 Hours of storage time
. Support for Unified Messaging
. Support for www.messaging
. Support for Record-a-Call (minimum Four ports license card is required)